As a GM, to struggle so that rules are not broken brings more problem than not doing it, both from the rest of the staff and, above, all, from players. It is frequent to see someone posting a thread to complain about the rules, but rarer to see someone reply to say rules are fair, dual-log should be punished, or to defend GMs.
How does the other staff cause you a headache when trying to solve problems without breaking rules? And why would you care what some players say? The majority of those are trolls... others are just angry and letting off steam or uneducated at the game. And there is no reason to reply that the rules are fair, because they are fair. Nuff said. Also, this is a thread saying dual-logging should be punished, so is this not motivation enough to go out and do the right thing that you and very few other people have the ability to? Unlike the helpless players being punished by the very cheaters you should be catching?
I personnally settled this down with the team around one year ago, when I decided to stop fighting for the rules - where nobody will support you, ever - and focus on the making of events. Though lack of time is still a problem for me and everyone else (Note: same problem applies to events, you always get 99% negative "feedbacks" (i.e. insults), but players that appreciate these would never post to support you. And then everyone wonders why events are rarer than ever..?)
Surely you've gotten a thank you, or a thumbs up, or some "friendly" critique. Because I've seen it. On the forum, about your events. It is hardly 99% negative feedback. and even less are insults, for forum at least. And the people insulting you are the more than likely the very people who break the rules, so you should really be taking pride in it, or if you really think it is deserved, look into the situation.
I figure GMs are as offline as much for same reason as players, waiting for wipe, not this.
I don't know if other GMs stopped checking dual-loggers and banning offenders, but if they did, then you're all guilty. Because if you wanted a fair game, then you should have fought for that instead of watching the GMs struggling. Enough said.
We're "all" guilty? That's a pretty broad accusation, and I think for this and this alone, you do deserve to be insulted, because hardly everyone is to blame just because some players are trolling you, or that you or others choose to stop using your ability for the better good of the beta-test. And players fight for fair game every day, whenever they
report to GMs cheating players, or
report to GMs about bugs. I also don't see how GMs are struggling. They're/Your job isn't to develop content, only to disable bugs for fixing, or ban cheaters, which only really requires you sitting around watching youtube vids waiting for a player to report a problem, and for you to do a quick investigation, and make a decision, then it's back to youtube or whatever your other internet preference is.
I don't have any right to tell you you have to do a good job, or you have to do it period. But I do want you to understand why I felt this post was wrong, and possibly misinformed/understood. It's not like you have to listen to players complain. Just avoid their posts all-together and try to focus on what positive you can find.
I hope you reconsider your statement on not bothering with the cheaters, and understand where I am coming from.