Have you played any other MMOs?
Look at WoW for instance you kill X amount of creatures until they drop Y amount of items so you can finish a quest(though i heard that most of the shit like this has been removed)
Yeah, but in WoW you never lose progress unless your account gets hacked, so once you grind your way somewhere you don't really have to repeat that process - so in the end, it's not the same repetitive, boring stuff you get here.
Or better yet EVE online which has 10000 more players then 2238.
Actually it's probably more like 100,000 and yeah, I'm playing EVE and in all honesty you can enjoy every aspect of that game without grinding if the aspect itself doesn't involve grind. So yeah, you can be a miner or an industrialist or a trader and that's
somewhat grindy by definition, but then again an industrialist or a trader gets more player interaction than on 2238 due to EVE economy being a healthy laissez-faire affair instead of a convoluted mess. But if you want to PvP, you can do just that by joining a null-sec corp without doing a single mission, ever - because the corp has a huge corp-only income that allows it to refund the ships you lose in combat. If you're good, you can live by the loot in low-sec or do combat missions in faction warfare. Same shit with PvE - yeah, you can grind Lv4 missions, but you also have an option to run Incursion fleets or go for a PvE/PvP mix in wormholes. You're never forced to settle for a single solution. The possibilities are endless and it's nice that you've used EVE as an example because this game is basically 2238 in space, but it gets its shit right. EVE ran by 2238 devs would mean that everyone would have to mine Veldspar for an hour to get into frigate-only PvP fight... wonder how many of those 100,000 people would be left after a year of that. I think the biggest difference is the fact that EVE allows big entities to have a source of passive income (null-sec moons)
and it has cheap ammo and expensive ships/weapons. On 2238, it's pretty much the opposite - the passive income can't really fuel your war effort fully, but is still pretty much imbalanced in terms of junk you get and the ammo is worth more than weapons, which means that pretty often even when you win, you actually lose in terms of $$$. Actually, there's a metric fuckton of gameplay mechanics that could be safely adapted from EVE to make this game not only playable, but also quite popular - but the devs respond to such suggestions with unwarranted insults.
The tl;dr version is that while EVE has its share of problems (blue donut, PvP aspect that is somewhat hard to get into etc.), it still acknowledges them and tries to deal with them in a way that is more or less logical, while 2238 is 100% in denial and applies brow-raising solutions instead of going for the tried and tested formula that is readily available in other games.