their title is GAME master.... so this would typically fall under GM problems... at least we'd hope they would...
But you know, the game is in Alpha, and the title of GM is "person with special powers the residents of NCR will flock to when they appear"
GM can't really help here.
We don't refund any "bug took my item", unless we can be
100% sure what and how was lost. Which
doesn't happen too often. There is not much GM can do to find out what happened, and if it was a thief,
GM couldn't tell it anyway, because it would be unfair for the thief.
In this particular case I really can't see a reason to jump to conclusions that it was a bug. Containers
can be picked up by players and the tents of people were raped hundreds of times.