If you stand back from this whole project and get a broader perspective, the developers have actually provided very strong, solid communication in the following ways:
> We have a forum and it has a Bugs area - that means they care about this thing. That's the devs saying to the players "hey we care about this! Tell us about bugs!" That's strong comm right there.
> There is a developer blog too. That means they see value in informing us of news. That's the devs saying to the players "hey check out what's happening! here's the news!" More strong comm.
> We have wipes. That's solid proof the devs are working on this project in a major way. It's them saying, "We're on this thing!"
> Server migration. This only happened because they are committed to keeping this thing live and running. They didn't call you on your cell phone to tell you, true, but they migrated a ding-dang server! That took a lot of time, making calls, finding a new service, weighing the options, etc. Take that as more strong statements from the team that they are committed to this project.
So...their comm is not exactly what we all want. But rather than try to force them to adapt to our standards, let's try adjusting our expectations proportional to how much we pay each month to play here. I hope that helps, ie we're the ones who need to change, not them.