Other > Survival Guides / Game Help
[Unique Thread] I can't launch the game or Log in
Izual:
Please use this thread to tell us about your problems to LAUNCH THE GAME or to LOG IN THE GAME. Before you post, read at least this post, and if you want to be nice, read also the entire thread or use the feature. Explain your problem with as many details as possible, and tell us the solutions you tried - and that obviously didn't work.
* How to install the game under LINUX.
* How to install the game under MAC OS X.
I. I can't launch the game
A. General issues
This may be due to several issues (For specific problems, look in part B). Try these solutions :
1) Try to launch the game several times. It often crashes on start.
2) Make sure your Master.dat and Critter.dat files are in your FOnline directory, and check if their correct path is set in FOConfig.exe (Set their path in bottom of GAME tab).
3) If you are a Linux user, use the tutorial on this thread.
If you are a Mac OS X user, use the tutorial on this thread.
4) Reinstall the game.
B. Particular issues
1) "When I try to click on FOnline.exe , a grey window pops up short, then dissappears immediately."
- Update the drivers of your graphic card.
2) "I downloaded everything right (I think), but when I start the launcher I can't click play. I can click every other button but play."
- Try to reinstall the game at your desktop, it was probably installed at C:\Program files\... and it may cause issues.
II. I can't log in
First of all, check if the server is Online or Offline by looking at this picture :
If the server is online, and you can't log in, there is a problem. This can be caused by a lot of things, and you will probably get an error message :
1) "Unable to connect to server."
- Open FOConfig -> NET tab. Check if "Game Server Host" and "Port" match the server address given here.
- On the same link above, check the picture : If the server is Offline or Busy, then it's totally normal that you can't log in. If the server is Online, then it's not normal.
2) "This character is already logged in."
- Make sure nobody you know is connected on your character (if the password is shared), then ask a Game Master to help (on forum or IRC).
3) "The network reports your client is in wrong version. Please update."
- Update your game directory with the updater or the launcher. The correct updater's address is given here. Beware, this will erase your custom NameColorizing.txt . Make sure when you try to update again nothing is downloading.
4) "Incorrect login or password."
- Check if your login is the correct one, and show your password by pressing the CTRL key. If your keyboard is, surprisingly, in russian, press CTRL+SHIFT to switch back to occidental letters.
5) I only see "ERRORS" buttons or strange black screen.
- Press Enter key. If it doesn't work, restart the game.
- If error still occurs, delete every .cache file in data folder except default.cache.
6) My character is a flameboy.
Restart the game and it should work properly. (If the problem persists, delete the 94.23.237.127.2238.cache file in the data folder of your FOnline installation. Do NOT delete default.cache)
III. Problems with launcher
- You need .NET framework 3.5 or higher installed, it can be downloaded from here. If you have Vista or Windows 7 it should already be installed.
- If Launcher is still giving you an error, everytime you run it, run the updater (Updater.exe) from the game folder, if it says that it updated the launcher, try running it again, if it crashes, paste the text in Launcher.log here.
Once you're logged in, remember that if you have burning models you have to restart the game.
Surf:
Ok, I have some issues playing the game on my laptop. I made a fresh windows installation today (XP Service Pack 3), placed the FOnline client as usual directly on my desktop in a folder, matched the path to the .dat files etc.
But, when I try to click on FOnline.exe , a grey window pops up short, then dissappears immediately.
Same happens f.e with the mapper. When I click on the launcher, I get an "0xc00000135" error.
Here is the log:
--- Code: ---Starting FOnline (version 0195-4E)...
FEngine initialization...
DirectInput init...
DirectInput init success.
Sprite manager initialization...
SpriteManager::Init - direct3D->GetDeviceCaps(D3DADAPTER_DEFAULT,D3DDEVTYPE_HAL,&deviceCaps), error<D3DERR_NOTAVAILABLE>.
FOnline engine initialization fail.
--- End code ---
I think it has something to do with drivers or so, as I installed windows new on this computer.
Help would be good. :-\
Edit: Problem solved, a fine person on IRC helped me in the long process in taking care of my nooby PC knowledge. :D
Izual:
Can you post the way you fixed it ? I know some players that had the same problem.
Surf:
--- Quote from: Izual on May 17, 2010, 09:07:05 am ---Can you post the way you fixed it ? I know some players that had the same problem.
--- End quote ---
Yep, sorry, I forgot that. It was due to my own sillyness, I had the wrong drivers for my graphic card installed.
After several hours of scavenging the internet (this graphic card is pretty shitty and not so common) I managed to play the game then. The launcher still gives me an error though.
Ghosthack:
--- Quote from: Surf Solar on May 17, 2010, 11:41:10 am ---The launcher still gives me an error though.
--- End quote ---
You need .NET framework 3.5 or higher installed, it can be downloaded from here. If you have Vista or Windows 7 it should already be installed.
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